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Privacy and Refund Policy

Finance Health GroupĀ  Legal

Privacy Policy

FinanceHealthGroup takes great pride in meeting or exceeding customer expectations. We believe strongly in protecting our customers' information and privacy. Any information you provide is kept in confidence and is secure. We only use your information to conduct our regular business. We do not sell or share our customers' personal information with advertisers or anyone else. In order to best serve you and allow you to use the powerful features of this website, we collect and use some information about you as described below.

What information do you collect?

As with other sites, we collect information that is typed into forms on the site such as name, address, phone number, product selections, credit card information, etc. We also collect some technical data that your browser shares with us, as it automatically does with all the websites you visit. This information helps us to continually improve the design of our site and allows us to make changes based on your computer operating system, browser, and other technical information. We do not share any of your private information with anyone else. We do not sell or rent your name or personal information with any other group. See the following questions for more details.

Does Finance Health Group use Cookies?

Yes. Cookies are nothing more than small text files that store information you have already entered into our website. While you use FinanceHealthGroup, we store identifying information on some of the settings you have chosen as well as other useful information so that you do not have to retype information when you return. None of this information is shared with anyone else.

How does Finance Health Group protect my information?

We take all necessary precautions when sending your information across the Internet and storing it on our servers. Protecting the safety of your credit card information is very important to us. We use industry standard Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is the gold standard in Internet encryption technology, which is a fancy way of saying that it's a sophisticated method of scrambling data as it travels from your computer to our website's servers. We also use industry standard encryption when storing that sensitive information on our servers.

How do I know my credit card information is secure?

To confirm that you are accessing our secure server when submitting personal financial information, look at the lower right portion of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or navigation search box of your browser. If you have accessed a secure server, the first characters of the address in that line should have changed from "http" to "https".

Does Finance Health Group store my credit card information?

No. FinanceHealthGroup does not keep your credit card number on file. Bluesnap, our payment processor, is a validated Level 1 PCI DSS Compliant Service Provider. They use an innovative and powerful technology that allows FinanceHealthGroup to accept payments via our website or over the phone without ever having to 'handle' sensitive card holder information.

Does Finance Health Group share my information with anyone else?

No. Any information you provide is kept in confidence and is secure. We only use your information to conduct our regular business. We do not sell or share our customers' personal information with advertisers or anyone else.

Refund Policy

Refund Policy
After the payment is done or the DocuSign contract is signed, our Refund policy is non-refundable.But the Costumer has the right to change the treatment date and/or treatment plan and/or the Partner Hospital up to 1 year time after the payment plan has started and/or the first payment has done.If the planned treatment cannot be performed for any reason or is incomplete, a refund agreement can be made with the Partner Hospital.

 

How can I contact you?

Email: info@financehealthgroup.com

Finance Health Group
300A Bath Road,
TW4 7DN
Hounslow / United Kingdom